Refund Policy

• A single $14.99 payment, charged today.
• If Haruven launches and we can provide you access, the $14.99 is credited toward your first month of subscription.
• Founding Parents are offered $14.99/month locked for 12 months, plus priority access.

If Haruven does not launch, or if we cannot provide you access to the product, your $14.99 is refunded in full. You do not have to ask — we will refund it to your original payment method.

Because the product is not yet available, you can ask us to refund your $14.99 at any time before your access begins, and we will refund it in full. Once access has begun and your payment has been credited toward a first month of subscription, that month is treated as service delivered and is not refundable, though you can stop your subscription at any time.

Contact us with the email address you used at checkout and let us know you would like a refund. We do not need any information about your child. To ask a question, request a copy of your information, or ask us to delete it, contact Haruven using the contact details published on our website. We respond to parent requests as quickly as we reasonably can.

Refunds are issued to the original payment method through Stripe. Once we process a refund, your bank or card issuer usually makes the funds available within a few business days.

If a payment fails or is left incomplete, you are not charged. If you ever see a duplicate charge, contact us and we will refund the extra charge in full.